Administration Officer – Community (Part Time)

We're a growing disability services provider and we're looking for an organised Administration Officer to support our office and care teams. This is a part-time role, and the hours could grow as we do.

Key tasks

• Answer phone calls and emails from participants, families, support coordinators and referrers


• Process new referrals and help with intake paperwork and service agreements


• Keep participant and staff records up to date in our CRM


• Support rostering, including filling shift changes and confirming shifts with support workers


• Prepare NDIS claims and invoices, and help with Support at Home billing


• Track staff compliance documents (NDIS Worker Screening, first aid, WWCC, police checks) and follow up on expiries


• File documents and keep folders in order so the right version is always easy to find


• Handle general office admin and help the management team when needed

What we're looking for

• Admin experience in disability (NDIS), home care, Support at Home or aged care. This is essential.


• Confidence with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and with CRM systems


• Clear communication, both on the phone and in writing


• Strong attention to detail and the ability to manage several tasks at once


• Discretion with private and sensitive information


• NDIS Worker Screening Check, or willingness to get one

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