FIELD SERVICE ENGINEER NSW/ACT

The Field Service Engineer NSW/ACT role will install, maintain, and repair Shimadzu's range of scientific instruments. You will provide customer training on system operation, software, and routine maintenance, and deliver technical support across NSW/ACT. Travel within Australia is required, and collaboration with the established New South Wales team is essential to ensure exceptional service and support.

Key responsibilities

Install, maintain, and repair Shimadzu's range of scientific instruments

Provide customer training on system operation, software, and routine maintenance

Deliver technical support across NSW/ACT

Travel within Australia as required

Collaborate actively with the established New South Wales team to ensure exceptional service and support

About you

Strong technical communication skills and a diagnostic troubleshooting mindset

3+ years' experience servicing LC/LCMS instruments; GC/GCMS experience highly desirable

Qualifications in Chemistry, Biomedical Science or Electronics along with experience within scientific instrumentation

Experience in a similar role or as an advanced user of LC/GC chromatography and mass spectrometry instrumentation

Proficiency with Windows business applications (Teams, SharePoint, Excel)

Knowledge of Shimadzu software solutions is an advantage

Restricted Electrical Workers License preferred

About us

Founded in Kyoto in 1875, Shimadzu is a global leader in analytical and medical instrumentation, supporting industries from life sciences and pharmaceuticals to food and environmental research. Shimadzu Oceania Pty Limited has proudly served Australia and New Zealand for over 30 years.

• Competitive base salary, superannuation, car allowance, profit bonus, and business tools


• Full training on Shimadzu's extensive product range


• Opportunity to work with leading academic institutions and cutting-edge technology

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