SaaS Customer Experience Lead - Remote & Growth

Training Resources Group (TRG) Australia seeks a Customer Service Manager to lead the Customer Support Team, System Administrators, and Data Migration Team. You will manage day-to-day support operations and ensure timely resolutions in line with SLAs.

You will mentor staff, deliver structured training, handle escalations, and collaborate with Developers, Sales, and Customer Success to deliver a seamless customer experience.

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