SaaS Customer Experience Lead - Remote & Growth
Training Resources Group | Gold Coast City, Queensland, AUPosted 10 days ago
Description
Training Resources Group (TRG) Australia seeks a Customer Service Manager to lead the Customer Support Team, System Administrators, and Data Migration Team. You will manage day-to-day support operations and ensure timely resolutions in line with SLAs.
You will mentor staff, deliver structured training, handle escalations, and collaborate with Developers, Sales, and Customer Success to deliver a seamless customer experience.
#J-18808-Ljbffr