Posted 9 days ago
Description
Join Westpoint Autos Springwood as an Assistant Service Manager, stepping into a management position with a high-performing team at our multi-franchised Service Centre. This role offers clear progression opportunities into a full Service Manager role as the dealership network continues to expand. You'll take ownership of the customer experience, mentor our front-line service team, and help shape the future of our service department in a fast-paced, high-volume environment servicing top-tier brands like Nissan and GWM.
Key responsibilities
- Lead by example as a Senior Advisor and front-line Manager
- Coach and develop a team of Service Advisors to hit performance targets
- Deliver exceptional service experiences that keep customers coming back
- Drive results by exceeding internal KPIs and manufacturer benchmarks
- Communicate with clarity and confidence, even under pressure
- Maintain exceptional time management, organisation, and conflict resolution skills
About you
- Proven ability to exceed customer satisfaction targets
- Excellent leadership and mentoring skills
- Ability to work to tight deadlines with professionalism and accuracy
- A natural problem-solver who thrives in a busy environment
- Above-market salary package
- Monthly performance bonuses and commission
- Company vehicle or car allowance included
- Supportive leadership and genuine opportunities for advancement
At Westpoint Autos, we’re proud to be an Equal Opportunity Employer and value the diversity of our team.
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