Posted 12 days ago
Description
Yusen Logistics is seeking an IT Service Delivery Manager to oversee European IT services, lead service delivery improvements, and collaborate with internal teams and external suppliers. The role emphasizes building strong stakeholders relationships and driving service excellence in an international setting.
The ideal candidate combines ITIL/ITSM knowledge with hands-on experience in ServiceNow and a proven ability to improve processes while maintaining high service levels across Europe.
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