Retail Store Assistant

Pacific Green Grocery Pty. Ltd. – St Marys NSW

Pacific Green Grocery is a family-owned grocery store that has proudly served the community for over 35 years. We specialise in fresh produce, South Asian and Pacific Island groceries, frozen goods, and everyday essentials, with a strong focus on quality products and exceptional customer service.

We're looking for enthusiastic, reliable and hardworking individuals to join our growing team!

Check out our socials:

• Instagram: @pacificgreengrocery
• TikTok: @pacificgreengrocery

About us

Pacific Green Grocery is a family-owned grocery store that has proudly served the community for over 35 years. We specialise in fresh produce, South Asian and Pacific Island groceries, frozen goods, and everyday essentials, with a strong focus on quality products and exceptional customer service.

We're looking for enthusiastic, reliable and hardworking individuals to join our growing team!

Check out our socials:

• Instagram: @pacificgreengrocery
• TikTok: @pacificgreengrocery

About the role

We are seeking a Full-Time Retail Store Assistant to join our team at Pacific Green Grocery in St Marys.

This is a hands-on role suited to someone who enjoys working in a fast-paced retail environment, interacting with customers and being part of a supportive team.

You will play an important role in ensuring our store runs smoothly, shelves are well stocked, products are presented to a high standard and customers receive a positive shopping experience.

Position details:

• Employment type: Full-Time (38 hours per week)
• Location: St Marys, NSW
• Roster: Rotating fortnightly roster
• Weekend availability is essential
• Public holiday availability may be required

Key responsibilities

• Provide friendly, efficient and professional customer service
• Operate POS systems and process cash, EFTPOS and other customer transactions accurately
• Replenish shelves, fridges and freezers to maintain stock availability
• Ensure products are displayed neatly, correctly priced and presented to a high standard
• Assist with receiving, unpacking and organising stock deliveries
• Rotate stock using FIFO (First In, First Out) principles and monitor product expiry dates
• Maintain cleanliness and organisation throughout the store, including shelves, checkout areas and storage spaces
• Assist customers with product enquiries and locating items
• Monitor stock levels and communicate replenishment requirements to management
• Follow store procedures, food safety standards and workplace health and safety requirements
• Work collaboratively with team members to complete daily tasks efficiently
• Assist with general store duties and other operational tasks as required

About you

• Previous experience in grocery or supermarket environments is essential
• Strong customer service and communication skills
• A friendly, positive attitude and willingness to learn
• Reliable, punctual and committed to your responsibilities
• Ability to work efficiently in a fast-paced environment
• Good organisational skills and attention to detail
• Ability to work independently and as part of a team
• Comfortable with physical duties, including standing for extended periods, replenishing shelves and safely handling stock
• Basic computer skills and confidence using POS systems
• Availability to work weekends and public holidays as required

We value individuals who take initiative, have a strong work ethic and take pride in their work.

Benefits

• Join a well-established, family-owned business with over 35 years of history
• Stable, full-time employment
• Supportive and collaborative team environment
• On-the-job training and ongoing development
• Opportunities for career growth as the business continues to expand
• Staff discounts and a positive workplace culture
• Be part of a business that values its employees and local community

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