Customer Support ConsultantNew

Customer Support ConsultantNew

Tacticall Recruitment | Brisbane, Queensland, AU

Posted 10 days ago

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Description

Work for Australia's largest independently owned courier and express freight company, proudly solving transport challenges nationwide since 1978.


The Position:


Join the dynamic Contact Centre team, where you'll be the first point of contact for customers needing support with bookings, freight enquiries, and general service information. This is a fast-paced, customer-focused role ideal for someone with strong communication skills and a passion for problem-solving.


This role is commencing immediately on a temporary basis through to the end of January 2027.


To be successful in the role we are seeking candidates who possess the following attributes:


  • Previous experience in a contact centre or high-volume customer service role
  • Strong verbal communication and problem-solving skills
  • Ability to work efficiently in a fast-paced environment
  • Basic computer literacy and familiarity with booking systems (preferred)
  • A proactive and professional approach to customer service

Details:


  • Competitive hourly rate of $37.50/hr
  • Supportive team environment
  • Based in Archerfield, QLD

Criminal history checks may be part of the shortlisting process.


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