Hybrid Financial Hardship Specialist

Hybrid Financial Hardship Specialist

Oxygen Recruitment & HR | Sydney, New South Wales, AU

Posted 12 days ago

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Description

Oxygen Recruitment & HR is seeking a caring and detail-oriented professional to support customers navigating financial hardship. The role sits in a dedicated team that ensures fair and timely assistance, independent from collections, and focuses on compliant, high-quality customer service.

You will triage inquiries across channels, assess financial positions and recommend appropriate relief options, while maintaining audit-ready documentation and adherence to National Credit Code requirements.


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