Posted 13 days ago
Description
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Experienced Travel Consultant - Carindale, QLD
Job no: 533201
Brand: Cruiseabout
Work type: Full time
Location: Queensland, New South Wales
Categories: Sales and Customer Service
Turn Your Love of Cruising into a Dream Career!
Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseaboutis searching for cruiseenthusiaststo join ourCarindale store! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
Let’sturn your passion for cruise holidays into a rewarding career.
Join the cruise revolution and#CruiseIntoYourDreamJobwith us!
WhyYou’llLove Working Here
Because thisisn’tjust ajob,it'sacrewyou’llbe proud to sail with.You’llturn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travelperks, real career progression, and a culture our people rated94% Great Place to Work®,you’llfeel right at home from day one.
WhatYou’llBe Doing
As a Cruise Consultant,you’llbe the expert guiding customers from “just dreaming” to “bon voyage!”, creating cruiseholidaysthey’llnever forget.
Your Key Responsibilities
- Quote, book, and invoice cruise bookings and packages with accuracy and flair
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximiseevery opportunity through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise
WhoWe’reLooking For
You’repassionate, driven, and love working toward results, especially when travel is involved.
You’llBring:
- Proven customer service experience with exposure to sales targets
- Previoustravel or cruise experience
- GDS experience (preferred but not essential)
- A keen eye for detail and strong problem‑solving skills
- The ability to thrive in a fast‑paced environment
- Motivation,organisation, and a love of exceeding expectations
What’s InItForYou?
Cruise Perks Galore
Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
See the World
Industry travel discounts and eligibility for sponsoredFamiliarisationCruisesacross the globe
Award‑WinningCulture
Cruiseaboutproudly scored an outstanding94% in the Great Place to Work® survey—our people genuinely love what they do and who they work with!
Backed byFlight Centre Travel Group Australia, a certifiedGreat Place to Work® (ANZ)
Diverse & Inclusive Crew
We’rean Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds
Learn & Grow
Tailored Learning & Development pathways, including in‑depth cruise product training
Exclusive Staff Benefits
Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
Endless Career Opportunities
Grow your career across our global network—we proudly promote from within
Health & Wellbeing
Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives
Mental Health Support
Employee Assistance Program available for you and your family
Social & Industry Events
Awards nights, team celebrations, and opportunities to attend global conferences (next stop:Bangkok 2026!)
Giving Back
Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving
Sustainability at the Helm
We’recommitted to protecting the oceans and the future of cruising through responsible and sustainable practices
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Applications close:
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