The Yard Gym Kew - Strength & Conditioning Coach

The Yard Gym Kew - Strength & Conditioning Coach

Front of House / Social Media / Content Creator – The Yard Gym Kew

• Lead FOH at our award‑winning Kew studio


• Create standout content for a premium fitness brand


• Growth pathways in a high‑performing team

Join our award‑winning Kew studio and lead front‑of‑house, social content, and member experience

30 hours per week | Monday to Saturday

Lead the Member Experience at Our Award‑Winning Kew Studio

The Yard Gym Kew is looking for an organised, energetic, and people‑focused Front of House Coordinator to lead the member experience at our premium boutique studio. This role suits someone who thrives in a fast‑paced environment, loves connecting with people, and takes pride in delivering exceptional service, strong sales performance, and on‑brand content.

Key Responsibilities

Front of House Operations

Welcome members with a warm, professional presence

Manage check‑ins, opening procedures, and smooth session flow

Conduct gym tours and handovers to the coaching team

Oversee Crèche operations for the 9:30am class

Maintain a clean, organised, premium‑standard environment

Social Media & Content Creation

Capture authentic moments on the gym floor - members, coaches, energy

Confidently shoot group training and behind‑the‑scenes content

Edit using CapCut, InShot, or Adobe Premiere Pro

Write engaging captions and respond to messages/comments

Stay across trends and create fast‑turnaround content when opportunities arise

Manage lead calls, follow‑ups, and trial conversions

Maintain CRM accuracy and oversee the full customer journey

Handle membership and account enquiries

Update dashboards and support daily communication with the coaching team

Client Experience & Wellness Facilities

Deliver exceptional customer service and support

Address feedback with professionalism and care

Manage enquiries and bookings for saunas and recovery areas

Ensure all wellness spaces are maintained to a high standard

Who You Are

A confident communicator with a friendly, polished presence

Highly organised, reliable, and proactive

Passionate about health, fitness, and creating exceptional experiences

Comfortable with admin, systems (Mindbody, Microsoft Office, Canva), and multitasking

Skilled in video filming, photography, and editing

Strong understanding of social media platforms and engagement drivers

Confident with face‑to‑face sales and relationship building

Previous customer service or FOH experience (fitness preferred)

Availability

Mon–Fri 5:30am–11:00am

Sat 6:30am–10:30am

Why Join The Yard

A meaningful role at the heart of our member experience

A supportive, high‑performing team that values growth and professionalism

Opportunities for development and long‑term progression

Complimentary membership and access to recovery/wellness spaces

If you’re ready to bring energy, organization, creativity, and genuine connection to a role that matters, we’d love to hear from you.

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