Posted 13 days ago
Description
Total Steel of Australia – Smeaton Grange NSW
Internal Sales/Estimator Steel – Smeaton Grange NSW
Total Steel of Australia
About Us
Established in 1974, Total Steel of Australia is a respected and long-standing supplier to the Australian steel industry. With purpose-built facilities nationwide, we continue to service our customers with reliability, precision, and professionalism.
We are currently seeking a motivated, reliable, and experienced individual to join our well-established industrial facility supplying extensively throughout NSW.
Supported by an experienced local and national team, the primary objectives of this role are to exceed sales targets, build and maintain strong relationships with our existing customer base, and develop new business opportunities across NSW.
Total Steel prides itself on delivering exceptional customer service and flexibility to meet and exceed customer expectations a standard that is central to this role.
We offer the opportunity to learn multiple facets of the business. Your career progression will be determined by your drive, initiative, and hunger to succeed.
Our Values
Work Hard – Whatever it takes
Have Fun – Enjoy the journey
Be Proud – Set and maintain high standards
Celebrate the Wins – Recognise and share achievements
The Role
Reporting to the Sales Manager, the Internal Sales Representative will work closely with our sales and operations teams. Key responsibilities include:
Responding to inbound customer enquiries via phone and email
Conducting outbound calls to existing and prospective customers to follow up quotations, generate leads, and support sales opportunities
Processing customer orders accurately and efficiently
Preparing and managing quotations, ensuring purchase orders are actioned promptly
Maintaining accurate and up-to-date records in the CRM system
Proactively following up quotations to convert opportunities into sales
Liaising with production to ensure products are supplied correctly and dispatched on time
Supporting the sales team in achieving individual and team targets
About You
The ideal candidate will demonstrate:
Previous Steel Estimating experience (Laser, Oxy and Plasma)
Exceptional organisational, planning, and prioritisation skills
Strong communication skills across customers and internal departments
High attention to detail and accuracy
Ability to meet deadlines in a fast-paced environment
Self-motivation and goal-oriented mindset
Desirable (but not essential):
Sales and/or customer service experience
Experience in a similar internal sales role
Availability for an immediate start
Benefits & Culture
Long-term career opportunity
Professional and structured work environment
Strong team of experienced, long-standing employees
Growing customer base across NSW
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