Posted 13 days ago
Description
Comms-care in Northwich is seeking a Service Delivery Manager to oversee end-to-end service delivery for assigned accounts, ensuring SLAs, KPIs, and governance are met. The role involves driving service improvements and ensuring contracts deliver value.
The ideal candidate will have MSP experience, strong communication skills, and a customer-centric mindset, with a track record of managing service delivery and account relationships.
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