Store Experience Leader: Drive People & Performance

Sainsbury's is seeking a Lead Customer Experience Manager to drive exceptional shopping experiences and lead store teams in Croydon. You will partner with the store leadership group to steer daily operations, drive guest satisfaction, and ensure high standards across all customer touchpoints.

You will influence performance metrics and coach managers to adopt efficient workflows, while managing change and fostering an inclusive, high‑performing culture.

#J-18808-Ljbffr