Global Customer Lifecycle & Strategy Leader

Global Customer Lifecycle & Strategy Leader

Wolters Kluwer Tax And Accounting Limited | ENG, GB

Posted 12 days ago

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Description

Wolters Kluwer Tax And Accounting Limited is seeking a senior leader to manage the global TeamMate customer lifecycle from implementation through renewal, driving engagement across ~3,000 customers and improving retention.

The role coordinates Professional Services, Customer Success, Customer Service and Retention, while supporting Go-to-Market strategies and leading Business Intelligence in partnership with Sales, Marketing, Product and post-sales teams.


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