GENERAL SUMMARY OF POSITION:

Under the direct supervision of the shift supervisor or designee, the Security and Safety Aide assists, monitors, and responds to security needs within the UMass Chan Campus (Hospital and School). The Security and Safety Aide will focus on deterring crime and protecting the organization's property, assets, and people.

ESSENTIAL FUNCTIONS

Facility Security

Perform regular security checks of the building (rounds), checking doors, being alert to hazards, watching for theft, vandalism or any other potential risks, and fixed station monitoring
• Secure premises, and personnel. Perform personal/electronic surveillance, including monitoring of weapon detection systems and personnel screenings, inspect buildings, equipment, and access points
• Oversee control of entry and exit to the organization's premises and safeguard facilities, equipment, materials and employee property
• Respond to exit door alarms
• Monitor Pedestrian walkways and parking lots ensuring safety, traffic direction (including assistance with traffic detours), and parking enforcement
• Employee Assistance
• Coordinate and administer security clearances. Issue employee guest badges, and verify accuracy of information prior to issuing clearances
• Respond to requests for safety/security assistance from employees and visitors
• Respond to requests for entry to locked facilities

Public Safety Assistance

• Prevent losses and damage by reporting irregularities
• Provide First Aid
• Assist dispatch and police officers. Answer phones, communicate regularly via radio, maintain logs, monitor alarms, CCTV's, and communicate using teletype equipment

Policy Enforcement

• Inform violators of hospital/school policy and procedures
• Enforce hospital/school policies related to no smoking, door access, and badge monitoring

Reporting and Departmental Support Requirements

• Complete incident and daily reports
• Provide administrative and/or clerical support

REQUIRED QUALIFICATIONS:

• HS Graduate or equivalent
• Two (2) years of experience and/or previous formal training in public safety or customer service area
• Communication skills necessary to interact with employees, patients and visitors
• CPR/First Aid certification required within three months of hire

PREFERRED QUALIFICATIONS:

• 2-Year College Degree
• Certification in First Aid and CPR
• Prior experience with weapon detection systems