Part-time Village Administration & Sales Support

J and G Knowles and Associates Pty Ltd – North Rothbury NSW

Working closely with our Sales & Lifestyle Manager and wider team, you'll enjoy a varied role combining customer service, village administration, resident experience and sales support. One day you could be welcoming prospective residents and showing them through their future home; the next, coordinating service bookings, supporting a community event or following up maintenance requests.

The role offers 25 hours per week.

Monday to Friday: 9.15am - 2.45pm (30-minute lunch break).

Key responsibilities

• Providing friendly, responsive service to residents, families and visitors.
• Managing property enquiries, building relationships with prospective residents and conducting village tours.
• Following up sales opportunities and maintaining accurate prospect records.
• Supporting maintenance administration, contractor bookings and outstanding work.
• Assisting with property inspections, handovers, move-ins and departures.
• Helping coordinate resident services, events and communications.
• Keeping village records, correspondence and documentation organised and current.
• Occasional weekend work may be required for essential events or operational needs.

About you

• You're a confident communicator who makes people feel welcome and follows through on commitments.
• Strong customer service and administration skills.
• Confidence using Microsoft Office, Teams, SharePoint and learning new systems.
• Excellent organisation, attention to detail and the ability to manage competing priorities.
• A proactive approach to enquiries, opportunities and problem-solving.
• A warm, professional manner and a genuine interest in supporting and assisting people.

About us

Green Ridge Hunter Valley, by Sencia, is a growing retirement community in North Rothbury.

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