Senior Business Analyst with Business Processes

Senior Business Analyst with Business Processes

Senior Business Analyst - Canberra - 3 months

Senior Business Analyst to lead discovery, process redesign and requirements definition for a strategic transformation initiative. The initial focus is improving approval, governance, monitoring and reporting services and defining requirements for replacing a legacy application. You will work across business, ICT and information management teams to develop practical improvements and support investment decisions.

Key responsibilities

Lead discovery workshops and stakeholder interviews

Map current-state processes, workflows and improvement opportunities

Design future-state processes and service models

Elicit and document business, functional and non-functional requirements

Analyse workflow, records management, information management and reporting needs

Identify improvements to efficiency, governance and user experience

Assess solution options and develop recommendations and implementation roadmaps

Support business cases, investment proposals and executive briefings

Align proposed improvements with enterprise initiatives

About you

Business analysis across transformation, process improvement, digital services or ICT-enabled change

Requirements elicitation, analysis and documentation

Business process modelling, redesign, gap analysis and future-state operating models

Business cases, options analysis and recommendations for senior stakeholders

Strong communication, workshop facilitation and stakeholder management

Ability to deliver high-quality artefacts independently and manage competing priorities

Experience in government, health, research, regulatory or similarly governed environments (desirable)

Workflow, case management, records management or digital platforms, particularly ServiceNow or Microsoft Power Platform (desirable)

Procurement, solution evaluation, vendor engagement and legacy system modernisation (desirable)

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