Posted 12 days ago
Description
Hi-Tec Oils is an Australian-owned company and a leading manufacturer and supplier of high-quality lubricants and oils. We pride ourselves on delivering excellent customer service and maintaining high standards of operational excellence.
We are seeking a motivated Sales Administrator to join our Smithfield office on a permanent, full-time basis. This role is ideal for someone with previous administration or sales support experience who is looking to develop their career within a growing national company.
Key Responsibilities
- Processing customer orders, data entry and invoicing accurately and efficiently
- Managing customer phone calls and emails, responding to enquiries and resolving issues in a professional and timely manner
- Providing administrative and day-to-day support to the sales team
- Assisting with quotations, pricing and sales documentation
- Coordinating customer orders and delivery requirements with warehouse, transport and internal teams
- Monitoring order progress and providing customers with updates on delivery timeframes and availability
- Maintaining accurate customer, pricing and product records in ERP/CRM and other business systems
- Preparing reports and maintaining sales documentation and records
- Managing filing, correspondence and general administration
- Assisting with other office and sales operations as required
Skills & Experience
- Previous experience in administration, sales support, customer service or a similar role
- Experience in order processing, invoicing or sales administration
- Strong computer skills, including MS Word and Excel
- Experience using ERP, CRM or other business systems
- Excellent communication skills and a professional phone manner
- High attention to detail and accuracy
- Strong organisational skills with the ability to manage multiple priorities
- Proactive approach and ability to work effectively as part of a team
- Customer-focused with a commitment to providing excellent service
- Current driver’s licence and reliable transport
What We Offer
- Exposure to sales, customer service, administration and broader business operations
- Opportunity to develop your skills and progress your career within a growing national company
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