Hybrid Service Desk Analyst — IT Support Specialist

Hybrid Service Desk Analyst — IT Support Specialist

First Focus It P/L | Sydney, New South Wales, AU

Posted 14 days ago

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Description

Standards Australia is seeking a Service Desk Analyst to provide high‑quality 1st and 2nd level IT support. This hybrid role in Sydney requires a minimum of three days onsite weekly, with additional days rostered for coverage.

You will handle incidents, support hardware/software, and assist with onboarding and AV equipment. The role emphasizes customer service, proactive problem solving, and collaboration across IT teams.


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