Contact Centre Representative

Contact Centre Representative

Global 360 | Gold Coast City, Queensland, AU

Posted 13 days ago

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Description

The Role


For this entry level position in our Customer Connect Team you will need great computer skills, a can-do attitude and understand the importance of delivering exceptional customer service. Based in our Burleigh Heads Officeyou will be first point of contactready to handle calls from a diverse customer base regarding their insurance claims (call centre style).


Hours Available


This is a full-time position working eight-hour shifts. Shift times may vary each week and will fall between 7:00 am and 7:00 pm, so flexibility across these hours is required.


What's on Offer



  • Support, training and guidance from an experienced manager

  • Work for an established, innovative and fast paced construction company

  • Permanent long term career opportunities

  • The opportunity to join an organisation with an exciting future

  • Assist local communities with insurance claims

  • A positive and rewarding team culture

  • Permanent long term career opportunities

  • Up to date technology and a modern office environment

  • Supportive, social and collaborative team


About You



  • Drive, energy and a can-do attitude

  • Strong customers service background

  • Have experience in a fast-paced environment

  • Willing to learn and looking for a career

  • Confident and professional phone manner
  • Excellent communication and interpersonal skills

  • Ability to work well under pressure and achieve goals

  • Strong computer literacy in MS Office and databases.

  • Positive attitude and a desire to go above and beyond for our customers

  • Background in a call centre or office environment advantageous, however not essential


Additional information



  • Full time & Part Time Position available

  • Immediate start with a well-established company

  • Permanent long term career opportunities


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