Frontline IT Support Specialist – Flexible Hours

Sussex Community NHS Foundation Trust is seeking a Service Desk Analyst to provide first-line IT support to staff across the Trust. You will handle incidents and service requests, diagnose basic issues, and escalate where needed, working within ITIL-based processes and Service Desk SLAs.

The role focuses on delivering a responsive, customer-focused service for end-user devices and software, with opportunities to contribute to knowledge bases and departmental documentation while developing IT

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