ServiceNow Trainer

ServiceNow Trainer / Training Consultant | Contract

Location: Anywhere in Australia

What you’ll be doing

• Develop ServiceNow training materials, user guides and supporting documentation


• Create clear, practical learning content tailored to different user groups


• Deliver ServiceNow training sessions to client users


• Facilitate workshops, demonstrations and user enablement sessions


• Translate ServiceNow functionality and processes into easy-to-understand training content


• Work with project stakeholders and SMEs to ensure training aligns with the solution being delivered


• Update training materials as the platform and processes evolve


• Support user adoption and readiness throughout the rollout

What we’re looking for

• Previous experience in training, learning & development, change or user enablement


• Exposure to ServiceNow projects or environments


• Strong experience developing training documentation, user guides or learning materials


• Confident facilitating training sessions for business users


• Excellent written and verbal communication skills


• Ability to simplify technical concepts for non-technical audiences


• Comfortable working in a project-based client environment

You don’t necessarily need to be a ServiceNow developer or deeply technical specialist. We’re particularly interested in people who can understand the platform, create effective learning materials and confidently train users.

Why consider this role?

• Contract opportunity


• Work from anywhere in Australia


• Large ServiceNow project exposure


• Strong focus on training, documentation and user adoption

If you have experience supporting ServiceNow adoption through training, documentation or user enablement, we’d love to hear from you.

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