Customer Success Manager - Drive Adoption & ROI (SaaS)

Protecht Group is seeking a Customer Success Manager in Australia to own a portfolio of customers, drive adoption, and ensure ongoing value from Protecht solutions. You will partner with Sales, Product and Support to deliver seamless customer experiences and realise ROI.

You will build strong relationships, interpret customer insights, and proactively manage accounts to support retention and growth in a fast-moving SaaS environment.

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