Remote Pet Care & Customer Experience Specialist

Pet Circle is seeking a dedicated Customer Specialist to support customers across Australia, New Zealand and the Philippines from a home office. You will handle phone, live chat and email inquiries in a fast-paced environment, delivering helpful, timely resolutions and building lasting relationships with pet parents.

You’ll work a 38-hour week on a rotating roster, joining a remote, autonomous team with strong emphasis on continuous improvement, training, and delivering high CSAT and NPS scores.

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