Posted 15 days ago
Description
Remote Travel Coordinator
We are looking for a motivated Remote Travel Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‑free and enjoyable journeys.
Position Description
Work remotely, full time, based in Australia – Remote, NW. Contract type: Permanent. Location: Australia – Remote.
Key Responsibilities
- Respond to client inquiries via email, phone, and messaging systems
- Process itinerary changes, cancellations, and special travel accommodations
- Provide accurate guidance on travel requirements and agency policies
- Conduct proactive check‑ins with clients ahead of travel dates
- Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
- Customer‑first mindset with strong communication skills
- Experience in customer support, hospitality, or tourism preferred
- Reliable, organized, and capable of multitasking
- Comfortable navigating online systems and digital booking tools
- Passionate about travel and delivering excellent service
Perks & Advantages
- Work‑from‑home flexibility
- Flexible hours
- Training and mentorship
- Growth opportunities within a growing travel company
- Access to industry discounts and travel benefits
- Positive and team‑oriented culture
Travel
Content may be required to travel occasionally.
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