Commercial & Process Lead

Commercial & Process Lead

Daniel Owen Ltd | London Borough of Southwark, ENG, GB

Posted 13 days ago

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Description

Commercial Operating Model & Process Design Lead


Location: Southwark, London
Rate: Up to 600 per day Umbrella
Contract: Contract opportunity


I'm currently recruiting for an experienced Commercial Operating Model & Process Design Lead to support a major transformation programme within a complex public sector environment in Southwark.


This is an excellent opportunity for a commercially focused professional with strong social housing and commercial experience, alongside a proven track record of leading business process redesign, procurement transformation and operating model implementation.


You will play a key role in shaping and embedding an integrated commercial lifecycle, ensuring procurement, contract management, governance, systems, data and service processes operate effectively together.


Key Responsibilities



  • Lead the design and implementation of end-to-end commercial lifecycle processes, covering procurement, contract mobilisation, contract management, supplier performance, benefits realisation and contract closure.

  • Develop and embed standardised operating principles, governance controls, workflows and decision-making frameworks.

  • Support the implementation of a hybrid hub-and-spoke operating model, clarifying responsibilities between central commercial functions and operational service teams.

  • Drive process simplification, standardisation and efficiency improvements across procurement and contract management.

  • Align commercial processes with financial governance, legal requirements, reporting systems and organisational assurance frameworks.

  • Develop approaches for monitoring commercial benefits, savings, social value commitments and sustainability outcomes.

  • Engage with senior stakeholders across procurement, finance, legal, governance, digital and operational teams.

  • Oversee the implementation of new processes, ensuring successful adoption and transition into business-as-usual operations.


Essential Experience



  • Significant experience leading business process redesign and operating model transformation within a large, complex organisation.

  • Strong social housing and commercial sector experience.

  • Proven experience in procurement transformation, commercial lifecycle design and contract management process improvement.

  • Experience implementing category management approaches, centralised commercial functions or hub-and-spoke operating models.

  • Strong understanding of commercial governance, supplier performance management, benefits realisation and contract lifecycle management.

  • Experience aligning business processes with systems, workflows, management information and performance reporting.

  • Excellent stakeholder engagement, facilitation, process mapping and business analysis skills.


Rate: Up to 600 per day Umbrella.


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