Posted 15 days ago
Description
Miratech is seeking a Senior Genesys Cloud PS Consultant to support enterprise clients in evaluating, designing, and validating AI-powered contact center solutions built on Genesys Cloud CX. The role blends business consulting, platform expertise, and hands-on validation, working with stakeholders to translate requirements into practical AI-enabled solutions and validating feasibility.
The candidate will lead discovery, assess capabilities, design solutions covering knowledge management, agent
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