Barista, Customer Service, Supervisor

Barista, Customer Service, Supervisor

Golden Nugget Bakery | Ballarat, Victoria, AU

Posted 15 days ago

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Description

This position combines hands-on barista work with the opportunity to supervise. You will prepare high-quality coffee consistently during peak periods, deliver warm, friendly customer service, support smooth daily operations including customer flow and cleanliness, work a mix of opening shifts, closing shifts, and Saturday shifts, communicate clearly with team members and assist with problem-solving, and learn and take on shift-supervisor responsibilities with training and support.


Key responsibilities


Prepare high-quality coffee consistently during peak periods


Deliver warm, friendly customer service


Support smooth daily operations, including customer flow and cleanliness


Work a mix of opening shifts, closing shifts, and Saturday shifts


Communicate clearly with team members and assist with problem-solving


Learn and take on shift-supervisor responsibilities with training and support


About you


Strong barista experience (or fast learning ability with the right attitude)


Initiative and confidence to step up when needed


A team-first mindset and great communication skills


Reliability, maturity, and pride in their work


Flexibility to work early starts, late finishes, and weekends as part of the roster


A strong work ethic and the reliability to support our fast-paced, high-standard team


About us


We're a busy, community-focused bakery with four thriving stores.


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