Posted 14 days ago
Description
The Role:
Reporting to the Sales Director, you will take full ownership of the back-end commercial function, leading a small team while driving alignment across sales, product, procurement, warehouse, and finance.
You will:
- Lead and develop the Sales Support team (3 direct reports) Set clear priorities, lift capability, and create a high-accountability environment
- Own end-to-end account management (back-end) Contracts, pricing, rebates, onboarding/offboarding, and timelines
- Drive tender and major opportunity execution Ensure inputs are accurate, complete, and delivered on time across the business
- Act as the central link across functions Align teams and push for delivery — not just pass information along
- Align stock and supply with sales commitments Work closely with procurement and warehouse to prevent gaps or overstock
- Build scalable processes and systems Standardise workflows, remove inefficiencies, and reduce reliance on individuals
What Success Looks Like
- Sales leadership is free from admin and internal chasing
- Tenders are delivered on time, without last-minute pressure
- Customer onboarding is smooth and frictionless
- Internal teams are aligned before issues impact customers
- The support function is proactive, accountable, and structured
About You
You are a commercial operator, not a task-taker.
- Proven experience in Sales Operations / Commercial Operations leadership
- Comfortable driving outcomes across senior stakeholders
- Strong process mindset with commercial awareness
- Able to challenge, influence, and hold teams accountable
- Proactive, ownership-driven, and not reliant on direction
Why This Role
- Opportunity to build and shape how the function operates
- High-impact role with direct visibility to leadership
- Fast-paced, commercially focused environment
- Ideal for someone who wants to own outcomes, not just activity
Please Note: Only candidates with unrestricted rights to work in Australia will be considered for this position.
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