Sustainability & Ems Lead - Iso 14001 & Reporting

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Recovery Officer – Remote

3001 Melbourne Caitlin's Business

Posted 9 days ago

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Job Description

Summary:

As a Recovery Officer in our Property Recoveries team, you will play a crucial role in managing pre-litigated recovery claims for damages to our customers’ property. This entry-level position is ideal for individuals looking to start their career in the financial services industry, specifically within claims management. You will investigate incidents and pursue resolutions that balance commercial interests with customer satisfaction and legal considerations.

Responsibilities:

• Manage a portfolio of property recovery claims from initiation to resolution.


• Issue tailored written demands to third parties, clearly outlining liability based on the unique facts of each case.


• Conduct outbound calls to third parties and insurers to pursue recoveries.


• Review technical reports (e.g., building, plumbing, electrical) to assess liability.

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