Quality Assurance Manager - FMCG Production

Quality Assurance Manager - FMCG Production

Placements24 | Queenstown, Otago, NZ

Posted 18 days ago

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Description

About the Role

Our client, a respected leader in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a highly diligent and experienced Quality Assurance Manager to oversee quality control and assurance processes at their production facility in **Queenstown, Eastern Cape**. This critical role ensures that all products manufactured meet the highest standards of safety, quality, and regulatory compliance. The successful candidate will lead a team of QA specialists, implement robust quality management systems, and work collaboratively with production and R&D teams to uphold our client's reputation for excellence. This position requires meticulous attention to detail, a strong understanding of FMCG production environments, and a commitment to continuous improvement in quality standards within **Queenstown, Eastern Cape**. You will be a guardian of product integrity and consumer trust.

Key Responsibilities

  • Develop, implement, and maintain comprehensive Quality Management Systems (QMS) in line with industry standards (e.g., ISO, HACCP, GMP).
  • Oversee all quality control activities throughout the production process, from raw material inspection to finished product release.
  • Lead, train, and mentor the Quality Assurance team, ensuring adherence to protocols and best practices.
  • Conduct regular internal audits and inspections to identify areas for improvement and ensure compliance.
  • Investigate quality deviations, customer complaints, and non-conformances, implementing corrective and preventive actions (CAPA).
  • Collaborate with production, R&D, and supply chain teams to integrate quality considerations into all stages of product development and manufacturing.
  • Manage all documentation related to quality control, including standard operating procedures (SOPs), batch records, and quality reports.
  • Ensure that all products meet relevant national and international regulatory requirements for safety and quality.
  • Monitor and analyze quality performance data, reporting key metrics and trends to senior management.
  • Stay updated on evolving quality standards, regulations, and technologies within the FMCG industry.

Requirements

  • Bachelor's degree in Food Science, Chemistry, Microbiology, Chemical Engineering, or a related scientific field.
  • Minimum of 6 years of experience in Quality Assurance or Quality Control roles within the FMCG manufacturing sector.
  • Proven experience in implementing and managing QMS, including HACCP, GMP, and ISO certifications.
  • Strong understanding of food safety regulations and quality standards.
  • Excellent leadership, team management, and communication skills.
  • Proficiency in data analysis, root cause analysis, and CAPA implementation.
  • Meticulous attention to detail and a commitment to accuracy.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Experience with audits (internal and external) and regulatory inspections.
  • Familiarity with production processes in **Queenstown, Eastern Cape**.

Benefits

  • Competitive salary package, commensurate with experience and qualifications.
  • Performance-driven bonus incentives.
  • Comprehensive medical aid, provident fund, and life assurance benefits.
  • Opportunities for professional development and further certifications in quality management.
  • A key role in maintaining the high standards of a leading FMCG manufacturer.
  • Supportive work environment focused on product safety and excellence in **Queenstown, Eastern Cape**.
  • Contribution to a company committed to delivering quality products.

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