Posted 19 days ago
Description
Casual Delivery Coordinator and Handover Specialist
We are Eagers Automotive and we have joined the BYD retail network in Australia.
Working exclusively with BYD, we are looking foraCasual Delivery Coordinatorwho can play an integral role in delivering an outstanding customer purchase experience.
The BYD structure is unlike anything of the past. Not only is the product a reflection of the future, but the sales structure itself, sets our people up for success.
We want eager, enthusiastic, and passionate “people-people” who have had previous experience in Retail Sales or Hospitality, wanting career progression or a new direction with limitless opportunities. This is an entry level position with room and opportunity to grow and develop your career.
About the position
We are seeking a Casual RetailDelivery Coordinator, to work different days during the period of Tuesday to Saturday. Saturday is essential.
With exceptional customer service, to manage the end-to-end delivery process for our vehicles. This is a hands-on role that will report directly to the management team. This willinclude coordination from the time ofsign upthrough to point of hand over toguests.
Your new role will have you
Communicating regular updates to guests on the status of their order
Organizing deal paperwork, registration and other documentation for salespeople and guests
Building strong relationships between clients and the dealership
Driving and enhancing the dealerships processes to achieve results
About you
Personally well-presented and professional
Experience in providing customer service excellence over the phone and face to face
Ability to remain highly organized and detail orientated in a fast paced environment
Strong communication skills; both written and verbal
High attention to detail and accuracy.
Ability to be both team orientated and self-managed
Hard working and self-motivated with a strong work ethic
The drive to exceed targets and expectations
A current driver's license is essential for this role
As an employee of Eagers Automotive you will:
Receive brandspecific training and mentoring from experienced members of the team
Work in a newly renovated space, with guest experience in mind.
Gain access to a range of employee benefits including health insurance, vehicle purchasing and service discounts.
These New Energy vehicles will change the automotive world. Here’s your chance to be part of this amazing era and commence a successful career in automotive. We are great people doing great things.
As part of Eagers Automotive, we strongly believe in our Core Values:Integrity | Inclusiveness | Owner’s Mindset | Agility
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