Posted 17 days ago
Description
SBS in Sydney is seeking a Service Desk Analyst to join the Service Desk team, delivering frontline IT support for SBS staff across PC and Mac, with a focus on clear communication and efficient issue resolution.
You will operate in a 24/7 environment on a rotating roster (Mon–Fri 8am–8pm) and participate in after-hours on-call support. This is not an entry-level role and requires previous technical experience in IT support and familiarity with ITIL practices.
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