Posted 16 days ago
Description
Job Description
Job Title: ICT Voice Engineer
Location: South West
Salary/Rate: £450 inside IR35
Type: Contract - also T/P opportunity
About The Role
Talent is looking for a proactive, highly motivated
Talent is looking for a proactive, highly motivated ICT Voice Engineer to join an experienced technical network team. You'll play a key role in delivering day-to-day BAU support, key projects, system maintenance, and mentoring junior team members.
Key Responsibilities
- BAU and Maintenance: Manage network tickets, health checks, license/certificate renewals, firmware upgrades, and hardware replacements.
- Projects and Deployment: Support network project teams, deploy new equipment, and participate in the On-Call rota.
- Mentorship: Provide technical guidance to the wider ICT team and mentor junior engineers.
Essential Technical Experience
- Voice Platforms: Cisco Unified Communications Manager (CUCM) and Cisco Unified Contact Centre Enterprise (UCCE)
- Collaboration and Telephony: Microsoft Teams, VoIP, SIP Trunking, and Session Border Controllers (Ribbon and CUBE)
- Broad underlying understanding of core networking environments
Desirable Skills (Nice To Have)
- Networking and Wireless: Cisco Routing and Switching, Cisco Wireless
- Security: Cisco, Palo Alto, or Checkpoint Firewalls; Cisco ISE (Dot1x/MAB); VPNs; Cisco IronPort (WSA)
- Monitoring: SolarWinds (NPM, NCM, IPAM)
£400.00 - £450.00 / day
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