Permanent Part-Time Administration Assistant

Permanent Part-Time Administration Assistant

Activate Physiotherapy. Exercise Rehab – Annandale NSW

Our busy physiotherapy practice & Pilates studio is looking for a friendly, reliable and organised person to join our Customer Care Team. You'll be responsible for patient reception and customer care, phone and email enquiries, appointment bookings, invoicing and receipting, EFTPOS/HICAPS and Medicare payments, end-of-shift balancing, general administration and helping keep our studio running smoothly.

Key responsibilities

• Patient reception and customer care


• Phone and email enquiries


• Appointment bookings


• Invoicing and receipting


• EFTPOS/HICAPS and Medicare payments


• End-of-shift balancing


• General administration

About you

• Must have previous experience using the PracSuite customer booking system, or experience with another Medical Customer Booking System


• Excellent customer service and communication skills


• Reliable, punctual and well organised


• Strong attention to detail


• Confident with computers and quick to learn new systems


• Can multitask and work calmly under pressure


• Works well both independently and as part of a team


• Experience in an allied health or medical environment — highly desirable


• Some social media and/or newsletter experience — desirable

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