Process Analyst: Aftersales Systems & Process Improvement

Volvo Group Digital Technology & Operations in Brisbane seeks a Process Analyst to join the Digital & IT team, providing business systems support across Volvo Group Australia and our dealer network, with a focus on Aftersales systems. The role blends business process analysis, technology, and stakeholder engagement, with responsibilities including training, documentation, testing, and system enhancements.

Ideal candidates have a degree, strong communication, ITIL v4, and automotive dealer

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