Client Development Manager

Client Development Manager

Solutions+ | Gold Coast City, Queensland, AU

Posted 17 days ago

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Description

At Solutions+ we create and maintain green spaces that make a real difference in communities and organisations. Backed by 30+ years in the industry, we bring experience, quality and pride to everything we do. We offer more than just a job; we invest in your growth. With ongoing training, career pathways, and a supportive team, you'll have the opportunity to build a long-term career and be recognised for the work you put in.


So, what can you expect to do?



  • Build and manage a pipeline of major maintenance contracts.

  • Build relationships with decision-makers ahead of tender periods.

  • Identify opportunities across government, defence, education, strata, industrial and commercial sectors.

  • Research target clients, contract renewals, competitors and upcoming tenders.

  • Understand client needs, site challenges and service delivery gaps.

  • Secure two to three new contracts worth $500k+ annually.

  • Partner with the Bid team on client briefs and winning tender strategies.

  • Work with Operations to ensure contracts are profitable and deliverable.

  • Manage new client relationships through mobilisation and the first 12 months.

  • Act as the commercial contact for client satisfaction and escalations.

  • Coordinate client handovers to Account Managers after 12 months.

  • Maintain pipeline records, track renewals and share market insights.


What are we looking for?



  • A proven track record winning contracts valued at $500k+ per annum in grounds maintenance, landscaping, facilities management or a related services industry

  • Established relationships with senior decision-makers, procurement teams, facilities managers or other key stakeholders

  • Experience navigating government procurement processes, tender submissions and supplier panels

  • Strong commercial acumen, with an understanding of contract margins, profitability and sustainable growth

  • A relationship-first approach, with the patience and strategic thinking to develop opportunities over longer sales cycles

  • The ability to work collaboratively with Bid and Operations teams to secure the right contracts for the business

  • Strong communication and written skills, including preparing client briefs and contract win strategies

  • A genuine commitment to maintaining client relationships well beyond the initial contract win

  • A proactive, organised approach to pipeline management, market research and identifying new opportunities


What will you need?



  • Demonstrated experience securing significant contracts in a relevant service-based industry

  • An established network across your local market, with education sector relationships highly regarded

  • Experience working with government tenders, procurement frameworks and contract renewal cycles
  • A current driver's licence and willingness to travel to client sites as required

  • Experience using CRM systems and research tools

  • A background in horticulture, turf or maintenance operations is advantageous


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