Senior Hardship & Vulnerability Advisor

Senior Hardship & Vulnerability Advisor

Probe Group | Melbourne, Victoria, AU

Posted 17 days ago

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Description

Probe CX is seeking a Senior Hardship & Vulnerability Specialist to support Australians through challenging financial and personal circumstances. You will handle inbound/outbound interactions across voice, email, chat and SMS, delivering empathetic, practical support with high-quality outcomes.

Based in Melbourne, the role impacts vulnerable members of the community through collaborative work with counsellors and support services. This is a full-time on-site position in a 7-day operation.


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