Posted 19 days ago
Description
BT Group in Manchester is seeking a cybersecurity professional to deliver and support customer security services in a 24/7 environment. The role blends technical support, incident ownership, and change governance to ensure high-quality outcomes.
You will provide 2nd line technical support for network security operations, own P1/P2 incidents, lead resolution under pressure, and drive ITIL-aligned change management and continual improvement with multi-vendor teams.
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