Payroll Officer

Veterinary Specialist Services – Underwood QLD

Veterinary Specialist Services is an established Small Animal referral practice in South-East Queensland. We have hospitals at Carrara, Jindalee, and Underwood. We are striving to create an environment where people can do their best work.

We are looking for a friendly, organised, experienced and detail-driven Payroll guru to lead accurate, compliant and timely payroll delivery across our business.

Based in Brisbane, this role is ideal for a Payroll professional who enjoys owning end-to-end payroll operations, improving systems and processes, and partnering with business leaders and team members to deliver a positive employee experience.

This is a key role within our People & Culture team, responsible for payroll governance, reporting, compliance, systems accuracy and continuous improvement. You will bring strong technical payroll knowledge, sound judgement and a commitment to confidentiality, service and accuracy.

Some of your responsibilities will include:

• Managing the end-to-end payroll cycle within ELMO (Employment Hero) in line with contracts, legislation, industrial instruments and company policy


• Maintaining payroll governance, controls, approvals, reconciliations and audit-ready records


• Ensuring compliance with PAYG withholding, superannuation, payroll tax, leave obligations, statutory reporting and our modern award


• Processing employee lifecycle transactions including commencements, changes, allowances, deductions, bonuses, terminations and back payments


• Partnering with Finance and business leaders to provide practical payroll advice and accurate reporting


• Managing and optimising ELMO payroll system processes, including data integrity, configuration, testing, access controls and issue resolution


• Identifying opportunities to improve payroll accuracy, efficiency, compliance and the employee experience

Why You’ll Love It Here

Make a Meaningful Difference

• Support pets and their families during some of their most important and challenging moments


• Work alongside a collaborative group of professionals

Opportunities to Learn

• Develop your knowledge and skills within our busy, multidisciplinary specialist hospitals

A Varied and Rewarding Role

• No two days are the same, with opportunities to assist our leaders and teams across a wide range of specialist services

What We’re Looking For

• Significant experience managing end-to-end payroll operations in Australia


• Strong knowledge of Australian payroll legislation, superannuation, taxation, payroll tax, National Employment Standards and modern award interpretation


• Experience using ELMO (Employment Hero) or another similar contemporary payroll system, with ELMO experience highly regarded


• Advanced Microsoft Excel and payroll reporting skills


• Experience with system changes and process improvement


• Excellent communication, stakeholder management and problem-solving skills


• High levels of confidentiality, discretion and professional judgement

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