Posted 18 days ago
Description
Halter is seeking a Product Support Manager to lead our most technically demanding customer issues across global teams. You will manage Virtual Fencing Specialists, Platform and Hardware Support Engineers, and an Escalations unit, sitting between Customer Experience, Product and Engineering to ensure issues are investigated, properly evidenced and escalated only when necessary.
You will build the technical capability of your team and the broader CX groups worldwide, equipping them with the
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