Field Service Manager

Field Service Manager, Imaging Systems

Locations: Hertford, Stevenage, Letchworth, Hitchin, Welwyn Garden City, Hatfield, St Albans and Ware.

Base pay range

• Basic Salary: £60,000 to £70,000


• Pension

This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.

Responsibilities

• Manage a team of Field Service Engineers


• Build and nurture relationships with key customers


• Attend meetings and provide customer care


• Ensure the delivery of يت KPIs set out in SLAs, including resource utilisation, PPM delivery, team and customer satisfaction


• Maintain financial delivery within set budgets

Qualifications

• Experience as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader


• Experience managing Service Engineers from high‑technology capital‑equipment sectors (laboratory, medical, security, print press, defence, radar, etc.)


• Commercial skills and business flair


• Ability to foster key customer relationships


• Capability to support and motivate a field service team, develop new revenue streams and increase market share across a broad product portfolio

Seniority / Employment Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Engineering, Management, and Customer Service

Industries: Appliances, Electrical, Electronics Manufacturing, Electrical Equipment Manufacturing, Medical Equipment Manufacturing