Business Systems Analyst

Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders.

Responsibilities

• Take ownership of Dynamics 365 CE platform and ensure it operates efficiently and reliably.


• Act as internal SME for CRM-related queries, improvements and system guidance


• Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions


• Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment

Experience/Skills

• Hands-on experience supporting, administering or managing Dynamics 365 CE in a technical or systems capacity


• Strong configuration capability, including managing security roles, permissions, environments and general platform setup.


• Ability to interpret business requirements and convert them into effective CRM configurations or process improvements


• Background in CRM support, business systems analysis, or IT systems administration.


• Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE


• Flexible, Hybrid Working Model


• Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!