Senior Technical Support Engineer - On-Call & Automation

Comcast CTS is seeking a Senior Support Engineer to deepen technical expertise and advance customer success. You will investigate and resolve complex incidents, automate monitoring with Python and AWS, and coordinate with Product, Engineering, and Service Delivery to improve platforms.

You will participate in a 24×7 on-call schedule, communicate clearly with customers, and contribute to knowledge bases while mentoring peers and supporting onboarding and product enhancements.

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