Administration/customer service

Our client is a global leader in cold storage supply chain, supplying chilled and frozen products across Australia. Due to recent growth, they are now seeking an experienced administration/customer service personto join their team in Laverton North.

Days/hours required:

• Monday to Friday


• 1:30pm - 9:30pm


• Must be flexible to support OT if required

Administration Clerk - General storage

Our client is a global leader in cold storage supply chain, supplying chilled and frozen products across Australia. Due to recent growth, they are now seeking an experienced administration/customer service personto join their team in Laverton North.

Days/hours required:

• Monday to Friday


• 1:30pm - 9:30pm


• Must be flexible to support OT if required

About the role:

This role is customer support for stores our client delivers to and duties will include the following:

• Check and process invoices, purchase orders, expense claims and other financial documents


• Maintaining filing systems for records, correspondence, reports and documents


• Answer phone calls, respond to emails and routed incoming mail


• Provide general office support such as photo copying, faxing and scanning documents


• Process customer orders in a timely manner while ensuring accuracy of all data and entered into system


• Create spreadsheets using Microsoft Excel to track inventory levels, sales figures and other data points


• Resolve customer inquiries or complaints in a professional manner both over the phone or through email communication


• Update databases with new customer information or changes to existing accountsPrepare invoices for customers information or changes to existing accounts


• Prepare invoices for customers based on their purchase to existing accounts


• Ensure that all company policies are followed when dealing with customer vendors

Requirements:

• Excellent communication skills


• Logistics experience


• Multi tasker


• Team player


• High attention to detail


• Supply chain knowledge


• Experience on Microsoft


• Reliable and punctual


• A positive attitude and strong work ethic

This role is to commence ASAP. From $37+ ph

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