Posted 20 days ago
Description
The Opportunity
We're seeking a full-time Field Service Engineer to join our team based in Chatswood, NSW. In this hands-on role, you'll provide on-site technical service including installation, maintenance, troubleshooting, and customer support across a range of laboratory, scientific and industrial instruments. Occasional interstate travel is required, as well as international travel for factory training.
Key Responsibilities
- Deliver technical service and support to customers
- Diagnose and complete repairs efficiently and accurately
- Install and commission new equipment on-site
- Build relationships with customers and support service agreement discussions
- Maintain clear documentation of all service visits and actions taken
About You
To thrive in this role, you will have:
- A qualification in mechanical or electrical engineering
- Experience servicing scientific or laboratory equipment
- Excellent fault-finding and problem-solving skills
- Strong communication and organisational abilities
- A customer-first mindset and a high level of self-motivation
- Proficiency with computers and service reporting systems
- Willingness to travel domestically and internationally for factory training.
- Australian working rights or able to obtain
Why Join Us?
At John Morris Group, we invest in our people. From factory training to working with global brands and innovative technologies, you'll be supported by a collaborative team that values your growth and success.
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