Dynamics 365 CE / CRM Technical Consultant

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Dynamics 365 CE / CRM Technical Consultant

GCS Recruitment | Greater London, ENG, GB

Posted 21 days ago

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Description

Dynamics 365 CE / CRM Technical Consultant - 3 Month Contract


Location: London Onsite
Contract: 3 months



Role: Dynamics 365 CE / CRM Technical Consultant


We are looking for an experienced Dynamics 365 CE / CRM Technical Consultant to deliver a new Microsoft Dynamics 365 CE Sales solution on an initial 3-month contract.


This is a hands-on delivery role where you will take ownership of the project from requirements gathering and solution design through to configuration, CRM migration, integration, testing, UAT, training and go-live.


The successful consultant will need strong experience delivering Dynamics 365 CE Sales implementations and CRM migrations within tight project timescales.


Key Responsibilities



  • Lead requirements and discovery workshops with business and technical stakeholders

  • Design and configure Dynamics 365 CE Sales

  • Configure accounts, contacts, leads, opportunities, activities and sales pipelines

  • Configure forms, views, business rules, security roles and business process flows

  • Design and manage the Dataverse data model

  • Deliver migration from the existing CRM into Dynamics 365 CE

  • Manage data mapping, cleansing, deduplication, transformation and reconciliation

  • Develop and test end-to-end sales processes and automation

  • Support integrations with Zoom and Google Cloud Platform (GCP)

  • Manage configuration, integration, regression and migration testing

  • Lead/support UAT and defect resolution

  • Create dashboards and reporting, including Power BI where required

  • Deliver user training, documentation and technical handover

  • Support go-live and post-migration validation


Essential Experience



  • Minimum 3 years' hands-on Dynamics 365 CE Sales implementation experience

  • Minimum 3 years' CRM migration experience into Dynamics 365 CE Sales

  • Strong Dynamics 365 Sales configuration experience

  • Strong knowledge of Microsoft Dataverse

  • CRM migration, data mapping and data cleansing
  • Business Process Flows

  • Security roles and access controls

  • Dynamics solution deployment

  • Requirements gathering and solution design

  • Integration and API experience

  • End-to-end testing and UAT

  • Experience delivering user training and technical handover

  • Ability to independently deliver within a fixed 3-month project timeframe


Desirable



  • Power Automate

  • Power BI

  • Zoom integration

  • Google Cloud Platform / GCP

  • Microsoft Power Platform

  • Relevant Microsoft Dynamics 365 / Power Platform certifications

  • Experience within sport, hospitality or another fast-paced commercial environment


GCS is acting as an Employment Business in relation to this vacancy.


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