IT Service Desk

IT Service Desk

Beaumont People | Sydney, New South Wales, AU

Posted 22 days ago

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Description

A Charity in the Sydney CBD is seeking a proactive and customer-focused IT Service Desk Engineer (Level 1) to join them for a 4 – 8 week temporary role to cover staff holiday absence.


This position is responsible for providing exceptional IT support to their employees, with a focus on Microsoft 365, Exchange Online, Entra and the ITIL Framework.


To apply for the role you will have:



  • Proven ability to manage high-volume Service Desk enquiries efficiently.

  • Experience in a structured IT Service Desk environment.

  • Good communication skills, verbal and written.

  • Ability to prioritise and multi-task.

  • Accuracy and attention to detail.

  • Be available immediately for the next 4-8 weeks.


A Charity in the Sydney CBD is seeking a proactive and customer-focused IT Service Desk Engineer (Level 1) to join them for a 4 – 8 week temporary role to cover staff holiday absence.


This position is responsible for providing exceptional IT support to their employees, with a focus on Microsoft 365, Exchange Online, Entra and the ITIL Framework.


To apply for the role you will have:



  • Proven ability to manage high-volume Service Desk enquiries efficiently.

  • Experience in a structured IT Service Desk environment.

  • Good communication skills, verbal and written.

  • Ability to prioritise and multi-task.

  • Accuracy and attention to detail.

  • Be available immediately for the next 4-8 weeks.


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