Customer Experience Team Leader

Customer Experience Team Leader

Asset Finance International | Greater London, ENG, GB

Posted 23 days ago

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Description

Asset Finance International is seeking a driven Customer Service Team Leader in the United Kingdom to establish and lead a new team under the COO. The role focuses on enhancing customer experience through robust feedback analysis and cross-channel engagement.

Responsibilities include implementing action plans from customer insights, handling escalations, and driving process improvements to deliver exceptional service and outcomes for entrepreneurs and high-net-worth clients.


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